The MHP Brokers Tips and Tricks Podcast Interview with Mark Brisebois, Founder of EZ Evict USA

In this episode of The MHP Broker’s Tips and Tricks podcast, Maxwell Baker, president of The Mobile Home Park Broker, interviewed Mark Brisebois, the founder and managing partner of EZ Evict USA.    

This and every Tips and Tricks podcast episode is brought to you by The MHP Broker’s’  proprietary Community Price Maximizer. Use this four-step system to get the highest price possible for your mobile home park or RV community when you sell it through The MHP Broker. Guaranteed. Ask Max for details.   

Here Are the Show Highlights: 

• Mark Brisebois recently started EZ Evict USA, a company serving mobile home park owners as well as the owners of single- and multi-family homes with non-paying tenants. (Max, 1:05)
• Mark has worked in the real estate industry for almost 40 years. His responsibilities have taken him into such related fields as title and mortgage servicing, loan origination, training and wholesaling. From there, he started working with mobile home park owners, improving their valuation before sale. From this he learned about the high cost of evicting tenants, which can be as much as $8,000 in some cases, and the negative impact a high eviction and non-payment rate had on parks. He was not particularly impressed with the actions of local professionals he saw in the eviction line of work. (Mark, 1:44)
• Mark was seeing evictions taking 60 to 90 days, and wondered why it couldn’t be done sooner. He realized that the tenant who wasn’t paying rent was a non-performing asset, so the eviction needed to happen as soon as legally possible. (Mark, 4:04) 
• He also noticed that there was not a national eviction service. All existing services were local, and of varying quality. Another shortcoming was that the client was rarely able to see the process in real time to know how it was going. In frustration, he decided to start his own service, which he launched in March of this year. (Mark, 4:55) 
• His company, EZ Evict USA, works with attorneys across the country and is currently active in 25 states. (Mark, 6:14) 
• Max said that Mark’s earlier comment about some evictions costing $8,000 were situations where the resident was renting and not paying for the pad, but had their own mobile homes. It was when the entire home had to be moved out of the park in a legal manner that generated that high eviction cost. (Max, 6:32) 
• The EZ Evict UA process starts by providing the client with an app through which all of the client’s documents and information on the eviction can be submitted, and the company can provide an agreement that outlines all that EZ Evict will do. It also provides the client with information on how they should proceed (or not proceed) to stay within the law in their state and to not jeopardize the case. (Mark, 7:19) 
• The agreement allows the company to be the legal intermediary between the client and the lawyer used for the eviction. That means the client doesn’t have to deal with the lawyer, but can monitor every step taken via the app including the activities of the process server and all court dates. (Mark, 8:04) 
• Max pointed out that there are several forms of eviction related to mobile home parks, including lot rent evictions, park-owned home evictions, lease option evictions and foreclosures. (Max, 9:24) 
• Mark said that most of the types boil down to non-payment, and can all be handled more or less the same way. (Except lease option non-renewal, which is not a non-payment issue). He emphasized the importance of park owners reading their leases and following the process carefully to stay in compliance with their state laws. (Mark, 10:03) 
• Before working in a state, Mark learns whether it’s what he calls a “tenant-friendly” or a “landlord-friendly” state. He’s not actively pursuing business in tenant-friendly states where it can sometimes take as long as six months to evict a non-paying resident and require at least two court dates. (Mark, 11:31) 
• Mark pointed out the bottom-line benefit to park owners of being able to process an eviction in 30 days rather than 60 or 90 days, or longer. The faster they can get in a new paying tenant, the better for cash flow and the valuation of the park when selling. (Mark, 12:55) 
• The best way to reach Mark and hire his company is through his website, at EZEvictUSA.com. (Mark, 14:56) 

If you’re a mobile home park owners losing revenue from non-paying tenants or concerned about your non-payment rent when considering selling, check in with Mark Brisebois and EZ Evict USA by visiting EZEvictUSA.com. Or reach out to Max Baker at  info@themhpbroker.com or give him a call at (678) 932-0200. He’ll put you in touch with Mark.   

Power Quotes in This Episode: 

“Sometimes tenants don’t always pay.” (Mark, 1:44) 

“I was having a hard time wrapping my head around as to why, you know, why should this take 60 to 90 days to get someone out? And you know, obviously, during that time, you’re not getting any money off of that non-performing asset.” (Mark, 4:04) 

“…we launched in March, and I’m happy to say that, you know, July looks to be our first break–even–slash–mildly–profitable month. So we’re movingin the right direction.” (Mark, 4:55) 

“What I want to be able to do for the community out there is to provide a service that would actually save you money, because if you’re normally doing 60-90 days, and I can do it in 30 days, you know, that month or two of non–rent is paying for your eviction.” (Mark, 12:55) 

“…the eviction process, in my mind, is a critical piece to the overall management of that park.” (Mark, 12:55)

00:22 Maxwell Baker   

Hey y’all welcome to a another beautiful episode of the mobile home park brokers tips and tricks, podcast. As always, this episode is brought to you by the community price Maximizer. It is our proprietary system that will guarantee you a higher price. When you exclusively list with us four step programme, give us a call. I’ll give you that number here at the end. But today, we’re going to be going over a new service that I recently found out about through a friend of mine. Maybe ya’ll know him Aaron Chachamovits, But better known as Cha-Cha. He introduced me to Mark Brisebois. Mark, welcome to the show. 

01:02 Mark Brisebois   

Well, thank you for having me, Max. I appreciate it.  

01:05 Maxwell Baker   

Yeah, man. So it’s kind of cool what you guys have been working on with Cha-Cha and as soon as I saw, it I was like, probably great, good idea to like, do a podcast on it. And just kind of go over your background, how you came to create Easy Evict USA and just kind of understanding kind of the journey that made you feel like the service was needed for the industry. And it’s not just for mobile home parks. Right, you have it? That’s kind of your background, but I think it’s really for a lot of a lot of different, 

01:36 Mark Brisebois   

It could be single family or multifamily as well, yes. 

01:39 Maxwell Baker 

Very cool. So yeah, tell us a little bit about your journey to creating this pretty cool service. 

01:44 Mark Brisebois  

Well, the journey starts quite some time ago, believe it or not, not to disclose how old I am. But we can go back almost 40 years in the real estate industry. I started off in corporate America, but I had many different hats in the real estate industry with title and mortgage servicing and loan origination, and training and wholesaling. And more recently, working with mobile home parks, in improving the valuation of mobile home parks, we go in, that’s a fancy way of saying, you know, fixing them up, you know, getting them to a better, better valuation. So you can kind of fix it and flip it in through that process. Obviously, you have to deal with tenants. And, you know, sometimes tenants don’t always pay. And I think it’s an area that’s missed when you do valuations, because a typical tenant that has to be evicted, will cost somewhere in the realm of $8,000 to a mobile home park. So that’s a non performing asset and you take up only a couple of those that $16,000 out of your cash flow and that 16,000 represents, you know, over 225,000 If you’re doing a southern cap on it, so I mean, at the end of the day, it’s an area that’s often overlooked in terms of how do you manage it, and how do you improve it and in my journey to start this company, was more out of frustration, to be very candid, you know, and this is not to malign anybody that’s in the industry, it’s just, it’s what I experienced, and I can only share what I experienced. And through that, you know, what I had was evictions, and the price of the evictions varied from where I was, you know, if it’s a different state or different even area within the state, you know, more times than not I was dealing with, you know, you know, various attorneys that would provide their services. And then, you know, on top of that is, you know, I didn’t have a good idea what was going to cost me for the eviction, then number two, I didn’t have a good way to see where things were during the eviction process once I started. 

04:03 Maxwell Baker  

Yeah

04:04 Mark Brisebois   

 Oftentimes, it would, it would need to be a phone call. And, you know, and in that phone call was, you know, not very enlightening at times. So, you know, I want something that, you know, that could tell me where my eviction was. And then, you know, the third thing I would say is that there was seemingly no incentive to get this thing done as quickly as possible. We all know this outside, you know, entities such as the courts and things of that nature that may slow things up. But you know, all that can be monitored, all that can be looked at and understood, but, you know, the overall time for an eviction, I was having a hard time wrapping my head around as to why, you know, why should this take 60-90 days to get someone out? And you know, obviously, during that time, you’re not getting any money off of that non performing asset. 

 04:55 Mark Brisebois   

And then last but not least, you know, on it’s like saying, you know, I properties in different states and different areas. And gee, wouldn’t it be nice if I could go one place to follow my evictions, and monitor all of that? So I went on a quest to try to find the answer to those four questions. And I honestly ran into a lot of roadblocks. There are a couple of companies out there that claim to have certain solutions. And, you know, I tried them. So I’m not going to malign them, either. But I tried them, and they did not do what they profess to do and out of more frustration, in frankly, through the learning curve that I obtained and trying to find stuff. I said, you know, this could be something different, because there is not a true national eviction service in this country. They’re all local services. Yeah. And so I started the quest, you know, at the beginning of this year, we launched in March, and I’m happy to say that, you know, July looks to be, you know, our first breakeven slash mildly profitable month. So we’re, we’re moving, we’re moving in the right direction. 

06:13 Maxwell Baker   

Yeah 

06:14 Mark Brisebois   

Anyway. We’re, we’re currently aligned with 25 states, we do use attorneys, you know, I want to let you know, I’m not an attorney, myself, but we use an attorney. So you know, that that’s how I got into this. And now very much insulated with both feet. 

06:32 Maxwell Baker 

Yeah, I mean, that’s, that’s pretty impressive. So just for y’all to understand when he said earlier that it cost $8000 is because typically, some of these park owners have to evict the entire mobile home out of their community, and a lot of counties will force you to pay for the move. If you evict somebody for non payment that’s on lot rent a park on homes where you rent it. Um, it’s a little different, obviously, but just wanted to clarify that. So what’s the average cost for you guys say, like, I own a park up in North Atlanta. And thankfully, everybody pays on time, but that one chance that somebody decides that they do not want to pay lot rent? Can you run me through the process on how it works? 

 07:19 Mark Brisebois 

Yeah, so So if you had interested in getting signed up, there’s two things that we do preliminarily, and that’s we provide you a link to a software platform. And what that’s going to allow you to do is to submit all your documents, all your you know, all the necessary information on the eviction, and then, you know, subsequently monitor it. But in addition to that, we also send you an agreement, that agreement outlines what we do, what you should do this, there’s a lot of things and you know, and we can get into this, if you want to talk a little bit more about it. But there’s things that the landlord slash property owner manager should not be doing. And you know, and they can jeopardise the whole eviction through that process. 

08:04 Mark Brisebois 

So we would kind of outline those things in the agreement. And it also legally allows us to be the intermediary between you, the client and the attorney that we’re using. Because I mean, in many states, to submit the paperwork, we need an attorney. So we do a lot of the work, but we still want to, you know, be in compliance and legally be in compliance. And so we, you know, when we deal directly with the attorney, the client does not have to deal with the attorney. So you know, you, you would submit it, we do a review, an audit, for lack of a better term of the information you submitted, if everything is okay, we send you an invoice, we have flat fee pricing, it’s it’s typically the flat fee plus whatever the court recording fees are. And then from there, you know, you get to monitor everything you get to see when we submit the documents to the court, you get to see when we get the process server to actually serve. And when they’re successful at that. Then on top of that, you get to see if there’s has to be a court date. That’s typically if the client responds or the tenant responds to the summons. But all that is tracked within the software. 

09:24 Maxwell Baker 

Interesting. So to kind of understand a little bit more, I’m assuming there’s well there there is three different ways or situations where you would evict I mean, you’ve got a lot rent eviction. You’ve got a park on home eviction. And then you’ve got the lease option eviction. I’m assuming that lease option is probably the stickiest one, because every jurisdiction views a lease option a little differently. And then obviously, you’ve got the mortgage eviction, what’s more of a foreclosure? So it’s four. Can you kind of go into like, what parts of that do you Y’all help in and kind of help me understand how that works? 

10:03 Mark Brisebois   

Yeah, well, honestly, all those fall under non payment, and it ties back to the lease that you provide. So, you know, one of the services that we have yet to provide, but I strongly urge anybody that, you know, is having eviction issues is to really look at their lease and how strong their lease is worded, and, you know, provides, you know, the proper direction through an eviction process, you know, when are you late? What are the assessments of fees and things of this nature that you can properly do? So, in the three things that you mentioned, it’s still non payment. So it’s, you know, the way the courts look at it still a broken lease, it’s someone that has not, you know, lived up to the lease terms, and therefore, you know, that it’s a non payment. So typically, what we have is all those clumped into a non payment issue, the one that you haven’t brought up is like, some someone’s lease has expired, but they refuse to leave. So that that’s a little bit different, because it’s not a non payment issue. It’s a lease expiration issue. 

11:11 Maxwell Baker  

Yeah. So another question I have, I appreciate you explaining that is what about these areas of the country that have moratoriums on non payment evictions and you want to evict over breaking the rules? Is that change how this is done? Or do you guys take care of that as well? 

11:31 Mark Brisebois 

Yeah, believe me, each state has their all their own bankruptcies. And it, you know, and frankly, depending upon the way I would, you know, frame it is, you know, is it a landlord friendly or tenant friendly state. And there’s some, there’s some tenant friendly states, and there’s some landlord friendly states, would you’re kind of getting into this, but tenant friendly states on this a process, but the process, I mean, can take a lot longer, you know, honestly, you know, and, you know, I’m not going to name many states are processing. But, you know, there’s several states where we’re not actively pursuing just because it takes anywhere from four to six months to get someone evicted from the property, and usually, usually requires at least two court dates to to accomplish that. 

12:27 Maxwell Baker  

Yeah, there’s some states out there on the brokerage side that are very difficult to make money in and we avoid them, like the plague. 

12:39 Mark Brisebois 

Exactly. 

12:40 Maxwell Baker 

Just not friendly to outsiders. So you kind of answered that part. And then any other things that I can think of right now, you know, that our listeners would probably benefit from knowing more about your service?

12:55 Mark Brisebois  

Again, you know, the way I look at it is that, you know, we incent our staff, to actually do things quickly. So, you know, I actually believe that, as we get more evictions, we can, you know, statistically show this, but what I want to be able to do for the community out there is to provide a service, that would actually save you money, because if you’re normally doing 60-90 days, and I can do it in 30 days, you know, that month or two of non rent is paying for your eviction. So the way I’m looking at it, so you know, that that’s what I want, you know, the eviction process, in my mind is a critical piece to the overall management of that park. And what I don’t want is property managers and or landlords or owners to be spending that time running down the eviction, what I want them to be able to do is know when that eviction is coming, do get, you know, be ready to have, you know, a team to go in and make that property ready. And then, you know, at the same time getting a next tenant in there as quickly as possible.

14:11 Maxwell Baker 

So one last thing I just thought of is we’ve been only talking about mobile home communities. I mean, can you all do like commercial evictions say you have a tenant in a retail shopping centre? And I guess that wouldn’t matter. The rules are very different. They’re for a business compared to a consumer. So just kind of curious on that.

14:29 Mark Brisebois 

Yeah. What we’re, we’re focused on whether it be mobile home parks, multifamily or single family, like, you know, those communities. Yes. Not the commercial. 

14:41 Maxwell Baker

Yeah. So that’s a whole different ball of wax, I’m assuming.

14:45 Mark Brisebois  

Yes. 

14:46 Maxwell Baker  

Okay. Well, Mark, I appreciate it. Any other insights you’d like to kind of give us if they want to use your service? What’s your website? What’s the phone number, like? How do people get ahold of you?

14:56 Mark Brisebois 

The best way is through website has all the information on there and that website is the  EZEVICTUSA.com

15:09 Maxwell Baker 

Dot com?  

15:10 Mark Brisebois   

Yes. Thank you.  

15:11 Maxwell Baker 

Sweet Awesome. All right. Well, Mark, grateful to have you on our podcast. Y’all heard it here first from Mark, you want to get a hold of him? Give him a shout. It’s an up and coming service for park owners, multifamily owners and single family. Residents. Man he’s in how many states? 25. Total was? 

15:32 Mark Brisebois   

25 right now, Yes.  

15:34 Maxwell Baker   

Yeah. 25. States with I’m assuming you have plans to expand more as you uncover how help how the legal environment is obviously 

15:43 Mark Brisebois 

Exactly. It’s that and of course, it’s where the customers want us to be. 

15:48 Maxwell Baker 

Yeah, totally. Appreciate it. Hey, y’all. Thanks for listening. As always, this episode is brought to you by the Community Price Maximizer. It is our proprietary system that will guarantee you a higher price. When you exclusively list with us, give us a call (678) 932-0200. If y’all have issues with getting in touch on the EZevictusa.com site, give me a call. And I will happy to introduce you to mark and we’ll take it from there. Thanks for listening, y’all and let’s keep moving forward!